Privacy Policy

This policy explains how MJR Intelligence Group LLC handles information when you use ForgeNursing, a three-month NCLEX-RN retake program. It covers the public sample, trial, Retake Pass, practice, reviews, progress, and General Tutor.

The service is intended for adults aged 18 and older. You do not need to be currently enrolled in a nursing program. Contact support if you believe a person under 18 has provided personal information.

Account and study-plan information: email address, authentication records, and profile information you provide. Optional study-plan information includes an exam date, preparation notes, and Below, Near, or Above category ratings from your Candidate Performance Report (CPR). Earlier accounts may also retain program or graduation information supplied before the retake relaunch.

Practice and review records: question and family identifiers, selected answers, correctness, explanations, session timestamps, reasoning focuses, retry attempts, pending reviews, and completion history. Original practice, retries, and reviews are recorded separately.

Tutor content: messages, relevant conversation history, generated responses, images you choose to submit, and associated session records. Historical conversations may retain previously attached documents and related search data. My Courses and new course-document uploads are no longer offered.

Access and payment records: trial dates, purchase and access-until dates, free-extension status, and Stripe customer, checkout, payment, and invoice references. Existing customers may retain records of earlier billing arrangements. Stripe processes payment details; ForgeNursing does not store full payment-card numbers.

Technical and usage information: pages visited, interaction and conversion events, account-linked identifiers, browser and device information, IP addresses, timestamps, errors, and attribution information associated with visits. Support messages include information you choose to send us.

We use account and study information to authenticate you, choose a starting practice focus, save and resume sessions, explain your answers, offer separate retries and reviews, display practice progress, and provide tutor responses. Practice results are not validated predictions of passing the NCLEX.

We use payment and access records to grant the trial or purchased access, make the one-time free extension available, prevent duplicate fulfillment, and provide invoices and billing support. A Retake Pass does not auto-renew.

We also use technical and usage information to understand product use, investigate errors, measure signup and checkout activity, improve the service, prevent misuse, and provide account and service communications. We do not sell your personal information or share it with third parties for their advertising or marketing purposes.

Anthropic processes tutoring requests, relevant conversation history, and submitted images for educational responses and image analysis. OpenAI is used for embeddings, including searches that retrieve relevant excerpts from retained study materials. Google Gemini may process images for safety checks where that path is enabled.

Relevant excerpts from historical attachments can be included as context when an old conversation is continued. Removing the Courses interface did not delete these records or the conversations that reference them. Contact support to request their deletion.

AI providers receive the content needed for the applicable request, and their processing is subject to the provider terms and privacy practices. Do not submit patient names, identifiers, identifiable medical records, or other protected patient information. Automated safety checks are not a guarantee that sensitive information will be detected or removed.

The permissions described here are for operating the service; this policy does not grant a general license to train AI models on your submitted content.

ForgeNursing uses Supabase for authentication and data storage, Vercel for hosting and operational logs, Stripe for payments and billing, PostHog for product analytics, and Resend for service email. Supabase authentication also supports account-related email flows. AI providers and the content they process are described above.

Information may also be disclosed when required by applicable law, to address fraud or protect the service and its users, with your authorization, or in connection with a business transfer subject to applicable requirements. Access by providers depends on the service they supply.

Authentication cookies and browser storage keep you signed in and retain session or interface preferences. PostHog collects page views and interaction events and can associate activity with your account identifier after sign-in. This supports product measurement and troubleshooting.

The client includes PostHog session-recording configuration with input masking. Where session replay is enabled, page content and interactions may be recorded; masking inputs does not mean every displayed page element is hidden. Do not put patient information into messages, images, or other study content.

Browser privacy controls can limit cookies or storage, which may affect sign-in and saved preferences. This policy does not promise an in-app analytics or notification-preference control that is not currently available.

We use HTTPS connections, authentication, and access controls to help protect account and study information. These controls do not make the service end-to-end encrypted: the application and relevant providers process content to deliver its features. No online service can guarantee absolute security.

We retain account, study, and access records while needed to provide the service, restore saved work, support billing, and meet applicable obligations. Trial or pass expiry does not itself delete saved work. Historical conversations and attachments can remain after the feature that created them is retired.

If you request account deletion, we will delete or anonymize your personal information within 30 days, except information that must be retained for legal, regulatory, security, or legitimate business purposes, such as payment records. Requests are handled through support rather than an automatic account-deletion button. If a security incident requires notification, we will provide notices required by applicable law.

You can change your password in Settings and update your study plan from Home. Email and name editing, notification preferences, account deletion, and data export are not currently self-service Settings features.

To request access to, correction of, export of, or deletion of account information, contact support@forgenursing.com. We may verify account ownership before acting. We will respond within 30 days. Rights and permitted exceptions depend on applicable law.

You can use an unsubscribe option included in a non-transactional email or contact support about email preferences. Essential account, security, and payment communications may still be sent. Existing customers can access the billing tools available for their earlier arrangement; Retake Pass invoices and payment details are available through Stripe.

We will post policy updates here and update the date. For material changes, we will notify account holders by email. A policy update does not by itself authorize new uses of previously collected information that require consent.

Contact MJR Intelligence Group LLC at support@forgenursing.com with privacy questions or requests. Third-party links have their own privacy practices.